Jon Martin
You are the only person in your company with enough range to handle what comes at it.
Every fix you've tried — the hire, the software, the SOP, the management layer — has added capacity without adding range. That's why it kept breaking anyway.
I don't build it. I tell you why the last three things you built didn't work.
Who this is for
Founders of professional services businesses doing $3–5M in revenue — agencies, consultancies, MSPs, engineering and design firms. Somewhere between twenty and fifty people. Still founder-led, still founder-dependent: you're still the best seller, often still the best deliverer, and still in the loop on everything that matters.
You hired someone senior and they can't operate without you. You bought software and nobody trusts what it reports. You wrote SOPs and nobody follows them. You added a layer of management and it turned into a game of telephone. Each of those looks like a separate problem. It isn't.
Not bookable yet
Tell me when it's ready.
I'm writing the first diagnoses now. Leave your email and you'll get the sample when it's finished — and the price when there is one.